
November Literacy Task Card Orders
We appreciate all of you who have ordered our Literacy Task Cards products. If you placed an order before December 1st, your order has shipped and you should receive it the week of 12/08. Please contact us if you have any questions about your order. You can also now order the DVD version of the Literacy Task Cards.
Purchase Orders Now Accepted
We are now accepting purchase orders for our Literacy Task Cards and other TRC Exclusive products from qualified schools and organizations. Please contact us if you are interested in placing a purchase order or need to get a status update on yours. Not all products are available by PO but let us know what you need and we’ll do our best to help customers who are not able to order online by credit card.
December Orders
In order to avoid shipments arriving at your school during the holidays and being returned, we will be shipping orders placed by December 10th, 2008 on the 12th for delivery by December 19th. Orders placed after the 10th will be shipped in early January after the holiday vacation.
This schedule applies only to orders for our Literacy Task Cards. You can still order any of our books or Amazon products anytime! Orders over $25 typically qualify for super saver FREE shipping and are shipped out within 1 to 2 days after you place your order online.
New Products Update
We have a number of previous Teaching Resource Center products as well as some new ones coming in December.
Contact Us by Email or Phone
The best way to get in touch with us is to use our Contact Form or email us at: support AT trcabc DOT com (you must replace the AT with @ sign and DOT with a period). You can also call us 24 hours a day at 1-800-833-3389, our old phone number, which is now available again. In order to keep our prices low we are now using an automated messaging system.
We apologize if your voice mail or fax message may not have been previously received but this problem has been resolved and we value your call. You can call us anytime (24 hours a day) and leave a voicemail with your name, phone number, email address and reason for your call. We will get back to you within 24 hours.
You can call or fax us at either of the following numbers:
1-866-850-4456
1-800-833-3389
Sonja
- Jan 12th, 09
What is the shipping and handling charge for an order of $38.85. Do you charge a flat rate or a percentage?
Teaching Resource Center
- Jan 12th, 09
Hi Sonja, we use FedEx for shipping, so shipping is based on weight and destination. Orders for our TRC books generally qualify for Amazon’s super saver shipping and so if the order is over $25 it may be eligible for free shipping. Our products such as the Literacy Task Cards, Beginning Sound Cards and others are produced by our printer in California and shipped via FedEx ground. The cost is $5 per order plus $0.50 per pound and there is a $2.50 handling fee the printer charges per order. So, in most cases an order will cost about $8 – $10 total unless the weight is substantial. If you go ahead and add the items you want to your shopping cart and go through the check out process you will get an exact detail of the shipping cost before you choose to make your payment. This is the best way to see what your actual shipping cost will be. Sorry if this is confusing but if you call us at 1-866-850-4456 and leave your name and number we can give you a more exact estimate. Regards, Teaching Resource Center Customer Support Team