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Frequently Asked Questions

What has changed at Teaching Resource Center? [Back to Top]

We realize that you and many of the other Teaching Resource Center customers have been anxiously awaiting the future plans of this company. Thank you so much for your patience. With an ever changing economy decisions had to quickly be made on how to maintain a profitable business while continuing to meet the needs of teachers, school administrators and parents who want the quality products that TRC has always offered.

The previous owners of Teaching Resource Center had to make some difficult decisions, one of which was to close the San Diego warehouse and transition the business to a new ownership and structure.

What products does TRC continue to offer? [Back to Top]

We are continuing to publish and distribute the “TRC Exclusive” line of products as well as provide many of the favorites our customers know us for. We invite you to visit our website and view thousands of teaching supplies and educational products at reduced prices and a greater selection.

We’ve teamed up with Amazon.com to offer you the A to Z guarantee. This means you can trust that all of our products will be available at the best possible prices, with reduced shipping costs and quicker shipping and superior online shopping security.

We now offer thousands of products from top brands including Carson-Dellosa, Learning Resources, Creative Teaching Press, Melissa and Doug and many others, along with our own Teaching Resource Center publications and products.

Where are the TRC exclusive products? [Back to Top]

While we are redeveloping our product line, we apologize in advance for any inconvenience if products TRC used to sell are not available. We are evaluating every product to determine the most cost effective and practical solution to providing you with the best selection and prices possible.

We greatly value your input and feedback on our product lines so that we can better determine which products deserve to be kept in inventory or produced on demand moving ahead. We appreciate your patience as we restock and set up our Teaching Resource exclusive products moving ahead.

Can I order items from old TRC catalogs? [Back to Top]

Since our business is now conducted using the Internet and Shop TRC Web store, we are no currently offering a printed catalog. In order to bring you the greatest selection and discount pricing, our online catalog is very dynamic and you will always find our latest offerings and availability of products on the web site. We can not accept orders from previous printed catalogs or the old Teaching Resource Center web site.

Can I pay by purchase order? [Back to Top]

We are now accepting purchase orders for our Literacy Task Cards and other TRC Exclusive products. Please contact us if you are interested in placing a purchase order or need to get a status update on yours. Not all products are available by PO but let us know what you need and we’ll do our best to help customers who are not able to order online by credit card.

Do you still have gift cards? [Back to Top]

Currently we do not have Teaching Resource Center gift certificates available. However, since we have teamed with Amazon to offer our Web Store, On Demand publishing services and product fulfillment services, you may use Amazon.com gift certificates to purchase products on Shop TRC!

How do I contact the TRC customer support team? [Back to Top]

You can e-mail Customer Service at support@trcabc.com or use our online contact form. To speak with the Customer Support Team directly, please call us at 1-800-833-3389, Monday-Friday from 10a.m. to 2 p.m., PST or call anytime and leave a message so that we can get back to by phone on the next business day.

Please take our Customer Survey [Back to Top]

We invite you to take our survey where you can give us your feedback and tell us what your favorite products are so that we can make sure to carry them in our product line. Also, if you haven’t already, be sure to subscribe to our newsletter so that we can keep you up to date as new, improved Teaching Resource Center products and discounts become available.